PlayCam Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We will never sell, rent or otherwise distribute or make public your personal information.
PlayCam Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018.
What we collect
We may collect the following information:
- Contact information including email address & telephone
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer surveys and/or offers
What we do with the information we gather
The information we collect is provided by the venue, sports centre or organisation that you book at. This information is compiled from third-party software at the location of your pitch.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
- Internal record keeping.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
PlayCam Ltd uses Google Analytics cookies to track user interaction with www.playcam.co.uk. Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.
The website and its owners ensure that every effort has been made to protect the privacy and personal information of its users throughout their visiting experience. The website does not store any personal data.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Social Media Platforms
Users are advised before using social links found on this website, that they do so at their own discretion. The social media platforms may track and save the users information through your social media platform account.
External social media links found on this website are custom to the terms and conditions held with each social media platform respectively.
The website or its owners will never ask for personal or sensitive information through social media platforms. The website or its owners encourage users to contact them through primary communication channels such as by telephone or email.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. We don not retain you personal information for longer than necessary.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small administration fee will be payable.
If you would like a copy of the information held on you please write to:
23 Broadstone Road
Your rights in relation to your personal information:
- access your personal information and to be informed about its use
- correct your personal information
- have your personal information deleted
- restrict the use of your personal information
- object to the use of your personal information
- complain to a supervisory authority
- withdraw your consent to the use of your personal information
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
3rd party data processors
The PlayCam Ltd uses a number of 3rd party applications:
23 Broadstone Road